酒店服务英语口语？R：Good morning, sir .can I help you? 早上好先生，有什么可以帮到您？ G：Morning .l would like to check out. 早上好，我想操持退房。R：Certainly. Can I have your name and room number? 好的！您可以通知我您的名字和房间号码吗？那么，酒店服务英语口语？一起来了解一下吧。
【 #英语口语#导语】现在的酒店，除了为游客提供住宿服务外，也可以提供生活服务及设施，如餐饮、游戏、娱乐、宴会、会议等。以下是整理的酒店英语口语日常用语，欢迎阅读！
1.酒店英语口语日常用语 篇一
It won’t take long to prepare for your breakfast. 您的早餐不会用太长时间准备。
It will take 20minutes to prepare for your lunch.您的午餐需要20分钟时间准备。
I would like some lunch now.我想现在进午餐。
It is Room Service here. 这是送餐服务。
Shall I pour you some coffee now?我可以为您倒一杯咖啡吗?
Your food and drinks will be sent up in a few minutes.您要的食品和饮料过几分钟就会送上去。
It will be up right away.马上送上去。
I will send someone up with your breakfast immediately.我马上叫人把您的早餐送上来。
这篇酒店前台常用英语口语集锦，是特意为大家整理的，希望对大家有所帮助！
1. ACCOMMODATION 指留宿的有关房间的种类及位置
2. ADJOINING ROOM（邻近房）指两间房间连在一起
3. ADVANCE DEPOSIT（订金）客人为了确保能有房间而提前支付给公司的一笔押金
4. ADVANCE PAYMENT 按照公司财务规定和有关规定，要求客人预先支付房费和可能的其它费用
5. AMENITY 公司免费向住店客人提供的一些礼品，如水果、鲜花或饮品等
6. ARRIVAL 指客人入住酒店的抵达日期
7. AVERAGE ROOM RATE 指所有住房的平均价格，它是前台的一个常用术语即ARR
8. BILLING INSTRUCTION 指非常详细的向客人收款的指令，如房费怎样付
9. BLOCK（预先锁房）指为了把某间房能够保留下来，而提前把此房间在某日锁起来
10. CANCELLATION（取消）指客人取消订房
...（此处省略部分条目以节约空间）
55. LATE ARRIVAL 迟到 指客人超过6：00PM还没有到达的房间
56. LATE CHARGE 指那些客人离店后才发现未付的各种必须要收的钱
57. MASTER ACCOUNTS（总帐）特指为团体客人而设的帐单
58. MTD即MONTH TO DATE 指当月累计总数
59. MORNING CALL（叫早）指清晨的叫醒服务
60. NO-SHOW（没到客人）指确认好的订房没有经过取消而没来
61. ROOM STATUS 房态 指客房部规定的关于房间使用状况的含义，VC--VACANT＆CLEAN OC--COOUPIED＆CLEAN OD—OCCUPIED＆DIRTY
62. SKIPPER（逃帐）指客人没有付帐就离开酒店
63. SUITE（套房）指由两个以上房间组成的房间
64. TURN—DOWN SERVICE 指由客房部员工为每个住房而做的开床服务
65. DAY USE（白天使用的房）指客人使用不超过6：00PM
66. DND（请勿打扰）即DO NOT DISTURB，指客人不希望别人打扰
67. DOUBLE BED ROOM（双人房）有一张大床的房间
68. TWIN BED ROOM（双人房）指一个房间有两张小床
69. GUARANTIED（保证）指客人以预付定金或本公司函电确认订房，无论客人是否到店都要保留订房，而无论是否入住都要付房费
70. DISCOUNT（折扣）指为争取更多的客人而给予的折扣
71. LATE CHECK OUT 指客人要求延迟退房时间，一般会加收半日房租。
英语口语练习：在酒店客房服务的对话
在旅行中，入住酒店时我们可能会需要客房服务。以下是一段关于请求客房服务的英语口语对话，适用于《旅游英语课堂》：
对话内容：
Hi. I am going out and I will be back in the evening.（你好，我要出门了，傍晚时候回来。）
这句话用于告知酒店工作人员你即将外出，并预计返回的时间。
Can you please ask the housekeeping to clean my room?（你能帮我叫一下客房服务打扫房间吗？）
这是直接请求客房服务的表达方式，礼貌且清晰。
Sure sir. You will have to leave your keys at the reception.（当然，先生。请您将房间钥匙放在前台。）
酒店工作人员会告知你需要将房间钥匙留在前台，以便客房服务人员可以进入房间打扫。
Okay. That’s not a problem.（好的，没问题。
英语口语表达习惯可能会有一些差异，以下是对您提供的酒店服务英语常用句的修改和润色，以确保语句的流畅性和准确性，同时保留了原句的意思。
01 客房预订
- I need to make a reservation for this weekend.
- Do you have any rooms available for Friday?
- I need a room for Thursday.
- I need to check if you have a room available for the night.
- I'd like to reserve a room at your hotel.
- I'd like to reserve two rooms for my friends.
- Is there a room available tonight?
- Do I need to pay in advance?
- That's fine, I'll take it.
- Do you have a room available?
- I want to stay for two days.
- I'd like to stay here for three nights.
02 客房预订部
- Can I help you?
- May I help you?
- What can I do for you?
- ROOM RESERVATIONS, may I help you?
- Certainly.
- May I have your name?
- May I have your phone number?
- May I have your name and initials?
- How do you spell that?
- We'll be expecting you next Tuesday.
- We are glad to accept your booking.
- Thank you for calling us.
03 询问日期及人数
- From which date?
- At what time will you arrive?
- What time will you be arriving?
- From which date and for how many nights?
- Are you with a company?
- How long do you intend to stay?
- For how many nights?
- How many guests will there be in your party?
- Which date is that?
- How many people are in your party?
04 询问对房间的选择
- Which kind of room would you prefer?
- What kind of room do you want?
- With bath or without?
- Would you like a closed-circuit TV in the room?
- I'm afraid we have no triple rooms, but we can put an extra bed into one of our double rooms. Would that suit you?
- If this is not possible, would you mind a connecting room instead?
- We have double rooms at $100 and $150, which would you prefer?
- The room is very sunny and comfortable.
05 对房间的要求
- I want a quiet room.
- Do you have an inexpensive room?
- Do you have a better room?
- Do you have a cheaper room?
- Do you have a larger room?
- Do you have a room with a nice view?
- Please give me a less expensive room.
- I prefer a room with a bath.
- I prefer a room with a shower.
- Is there a TV set?
- Is hot water available any time?
- May I see the room?
- I prefer a room with a very large bed.
06 对房间的要求2
- We will take two smoking connecting rooms.
- I want a cheap room with a harbor view.
- Do you have a sea view or a mountain view?
- Have you got a vacant room on the fifth floor?
- I want a room on the higher floor.
- I want a room on the lower floor.
- I want a twin room on the fourth floor.
- Have you got a Studio Room, because I need to work there.
- I prefer a Junior Suite.
- I prefer a Presidential Suite.
- I prefer a double room with two baths.
07 关于房间价格
- How much is the room, please?
- Could you tell me the rate per night for a single room with a bath?
- How much is a double room with a bath, please?
- How much do you charge per day?
- By the way, is that a special rate for a good preservation?
- We offer a 10% discount for a good preservation, sir.
- The $60 includes the telephone and a major international newspaper.
- For $70, we will provide you with a telephone in the minibar.
- What is the preferred price?
- Services are not included in the room rate.
08 关于房间价格2
- A double room with a bath is currently available at a rate between $50 and $70.
- There's the minimum price for the off-season and the maximum price for the peak season.
- That depends on what season it is.
- It's an extra $15 for a single tax.
- Is that inclusive of tax and service charge?
- Do you need a deposit?
- There's a 20% discount.
- It's about $45 a day, including heating fees, but excluding service charge.
- We serve breakfast every morning.
- The charge includes only bed and breakfast.
09 请来电人稍等
- Just a minute, please.
- One moment, please.
- Could you please hold on?
- Wait a minute.
- Hold on, please.
- Could you please hold the line?
- Would you mind waiting?
- Could you hold a little longer?
- Would you mind waiting for a few moments?
- Hello, are you still on the line?
- Could you hold on, please?
10 查看是否有空房2
- We do have a vacant room for those days.
- Well, you can have a room on Wednesday.
- There is a single room available for you.
- There are no suites available on May 8th.
- We don't have any rooms available that week.
- We don't have any single rooms available; would a double room be acceptable?
- Do you mind sharing a room with other people?
- I suggest you make a reservation now because there's a special discount.
- The only room available at the moment is a suite.
- You can have Room 309.
一、预订服务
Good morning. This is Room reservation. May I help you?
早上好，客房 预订处，我能为您做什么？
What kind of room would you like to reserve ?
您想订哪种类型的房间?
A single room or a double room ?
要单人间还是双人房间？
For which dates do you want to book the rooms ?
您想订哪几天的房间呢？
What time will you be arriving?
您将在何时到达？
May I know your name ?
您能告诉我您的名字吗？
How long will you be staying?
您将要住多久？
I’d like to confirm your reservation.
我要确认一下您的预订。
I’ll check the room availability.
我查查客房预订情况。
You should pay a deposit of US$1000 beforehand .
您应预期付1000美元的定金。
以上就是酒店服务英语口语的全部内容，一、预订服务 Good morning. This is Room reservation. May I help you?早上好，客房 预订处，我能为您做什么？What kind of room would you like to reserve ?您想订哪种类型的房间?A single room or a double room ?要单人间还是双人房间？内容来源于互联网，信息真伪需自行辨别。如有侵权请联系删除。
