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酒店洗衣服务英语对话,提升酒店洗衣服务满意度方法

  • 学英语
  • 2024-07-08

酒店洗衣服务英语对话?如何提高酒店洗衣服务质量那么,酒店洗衣服务英语对话?一起来了解一下吧。


场景一:客房内

Guest (G): Could you please send someone up for my laundry?

Housekeeping (H): Certainly, sir. A valet will be up in a few minutes.

G: Thank you. Also, I have a silk dress that I don’t think is color-fast. Will the color run in the wash?

H: We’ll dry-clean the dress, so the color won’t run. Is there anything else we can assist you with?

G: No, that’s all for now. Thank you.


场景二:洗衣房

Laundry Attendant (L): Good morning, sir. How may I assist you today?

G: Good morning. I’d like to drop off some laundry. Can you tell me about your services?

L: Of course, sir. We offer both regular and express laundry services. Regular service takes about two days, while express service takes only three hours. Express service does incur an additional 50% charge.

G: I think I’ll go with the express service. What time can I expect my laundry to be ready?

L: Your laundry will be ready by 6 PM today. Is there anything else you would like us to take care of?

G: No, that should be all. Thank you.


场景三:前台

Guest (G): Hello, I’m checking out, but I have some laundry that hasn’t been returned yet.

Front Desk (F): I’m sorry about that, sir. Let me check the status of your laundry. Please give me a moment.

F: It seems there was a delay with your laundry. We can arrange for it to be delivered to your address if that would be more convenient.

G: That would be great. Thank you for your help.

F: You’re welcome, sir. Have a safe journey.


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